Refunds and cancellation

How to get your money back.

One email to lucas@linework.dev starts any of this. You do not need to explain yourself.

Setup fee ($200, one time)

Your first payment is $230. This section covers the $200 build inside it; the other $30 is your first month, covered in the next block.
Full refund within 14 days of your site going live if you are not happy with it. Email lucas@linework.dev and say so. No form, no phone call, no reason required.
After 14 days the setup fee is not refundable, because the site is built, delivered, and running.
If we take the setup fee and then never launch your site, you get all of it back, however long it has been.
Refunds go back to the card you paid with. Stripe usually posts them in 5 to 10 business days.

Cancel any time by emailing lucas@linework.dev with your domain name. One sentence is enough.
Cancellation takes effect at the end of the month you have already paid for. Your site stays online until then.
We do not pro-rate part months, and we do not bill you again after you cancel.
If you cancel within 7 days of a monthly charge and we have not done any work for you that month, email us and we will refund that month in full.
There is no cancellation fee and no minimum term.

The domain is registered in your name and the content is yours. You keep both.
Ask and we hand over the site code so you or another developer can host it somewhere else.
Give us 7 days notice so we can move the domain cleanly instead of letting it go dark.

Email lucas@linework.dev first. It is faster than a chargeback, and if we owe you a refund we would rather just send it.

Policy last updated July 31, 2026. If we change it, the version in force is the one that was on this page the day you paid.